According to a 2015 Life Sciences Industry survey conducted by Gens & Associates, 68% of respondents are expecting significant change in enterprise content management (ECM) solutions in the next 3-5 years. In my previous blog, I addressed the first two drivers of change – improving operational efficiency and enhancing usability and end user productivity.
As a quick recap, Life Sciences companies consider regulatory compliance a given. They must comply, period. Companies are now looking for ways to drive efficiency across not
only functional domains but also across divisions. Life Sciences companies are also looking to improve usability and end-user productivity. Business users today are demanding “consumer-like experiences” to help make doing their daily tasks simple and straightforward. Business solutions must be crafted in a way that work can easily be done within the official, regulated content management system – not via workarounds and complex integration’s with third party tools.
Now that we’ve done a brief recap, let’s focus on the remaining two drivers of change in Life Sciences ECM: upgrading outdated technology and improving information flows with regional and local affiliate offices.
Upgrading Outdated Technology
Earlier this week, EMC hosted a webcast on “Next Generation ECM in Life Sciences – Three Critical Themes for Success.” During the event, the desire to upgrade outdated technology was attributed to two things.
First, many companies who deployed their solutions several years ago now are in the natural cycle of reviewing these investments. This makes total sense. While these systems have clearly met the needs of the organization over time, they may not be serving all the current organizational needs. When you think of all the change that has happened in the Life Sciences industry in the past ten years – the volume of mergers and acquisitions, the expansion into new geographies, the proliferation of partners – the Life Sciences business has been continually changing and evolving.
Secondly, in addition to the continually changing business climate, you need to also take a look at it from the technology side. Here, the pace of change has been just as dramatic. Organizations are tasked with consolidating infrastructures that often have duplicated systems in place due to heavy M&A activity. But the information and data that resides in Continue reading