The “Oops” Moment

Patrick Emerson

Patrick Emerson

Patrick is the Vice President, Channels & Alliances – Americas, and focuses on how trends, technologies, and products impact the channel in the Americas and globally.

We’ve all had that sinking feeling in our stomachs when we realize that something we did, or didn’t do, is going to cause an issue. But those “oops” moments can usually be resolved with a simple apology or extra effort to resolve the problem. This isn’t always true when it comes to managing information. Read the following insights from EMC Certified Solution partner, enChoice, to learn the ramifications of – and more importantly how to avoid – critical “oops” moments.

The “Oops” Moment

Mike Fernandes, enChoiceMike Fernandes, VP, Products, enChoice
Mike Fernandes has over 20 years’ experience in the technology industry encompassing the management of IT departments, online banking hosting centers, and B2B support organizations.

How’s this for a nightmare scenario?

A major bank loses hundreds of loan applications due to an administrative error, forcing a shutdown of its enterprise content management (ECM) system repository—followed by an only partially successful attempt to Continue reading

Happy to Be Blue

Jacqueline Berg

Jacqueline Berg

Focused on IIG and partner industry and business solutions, and how these solutions drive innovation for people and businesses.

Blue is my favorite color. It is the color of loyalty. It is the color of the sky and the sea. It is the color of EMC. But in April, it is the color of acceptance and understanding.

Light It Up Blue

Learn more about “Light It Up Blue” on the World Autism Awareness Day on Facebook.

Today, April 2, is “Light it Up Blue”, where around the world, globally-recognized landmarks, local hangouts, and even small neighborhoods, don blue lights to kick off Autism Awareness month.  The latest statistics from the CDC indicate that 1 in 68 children in the U.S. have been diagnosed with Autism Spectrum Disorder (ASD).

The numbers are growing so rapidly that someone in your family or someone you know may have been diagnosed with ASD. So while the number of people who are Continue reading

Commuting for 12 Hours? Documentum customers are finding the fast lane!

Dave Hsu

Dave Hsu

Marketing Manager for EMC’s Life Sciences Content Solutions with responsibility for building awareness, advocacy and adoption of EMC’s market leading clinical and quality offerings.

TrafficImagine driving 12 hours to reach your workplace every morning. In the pharmaceutical industry, it takes an average of 12 years to bring a new drug to market.

You can bet that customers are exploring every shortcut possible to lower that statistic, just as you would if facing an exhausting commute. We asked dozens of EMC Documentum Life Sciences customers in a recent survey to comment on their tips for back roads or shortcuts, as they drive out inefficiencies across their business. See a summary of the results here.

One of the primary goals for Documentum customers is to better respond to changing business needs. Over 80% of surveyed customers say that by using EMC Documentum, they are Continue reading

Innovation at ClinTech 2014

Steve Scribner

Steve Scribner

More than 20 years experience in business strategy and implementation of Content Management in Life Sciences

ClinTech 2014The ClinTech conference was an excellent meeting this past week in Cambridge, Massachusetts. The focus of the meeting was on innovation in Clinical Trials, and the event was more successful in helping me think about innovation than any other meeting I’ve been to in the last several years. Here are the top three questions, that we as an industry must address, that I took away from the event:

1. Where are the patients? Typically we think of three primary points of view in the conduct of a trial: Continue reading

A Salute to Solutions – Innovation at its Finest

Mike Kan

Mike Kan

Mike is the head of Channels & Alliances in EMEA, and focuses on how trends, technologies, and products impact the channel in EMEA and globally.

Innovation_Reversed

Typically my blogs include interesting observations from our partners in EMEA, who are changing the way we look at content management through industry and business solutions (see list of EMEA partner blogs, below). Today, I want to salute some of our key EMC Certified Solution partners for the innovative ways they are addressing customer challenges.

On behalf of my team, I’m proud to announce the winners of our Partner Innovation Awards for EMEA. These awards recognize partners for Continue reading