Momentum 2015 at EMCWORLD: Addressing Problems with Real Solutions

Danny Pidutti

Danny Pidutti

Responsible for delivering ECD Healthcare Solutions that address the information management needs of global healthcare organizations.

Momentum 2015 at EMCWORLD: Do you have ECM business problems you need to address? Well, we have the answer: Solutions.

Okay, now that I have your attention I need to be honest, we might not have all the answers, yet. What I can say is we have been working hard to address some of the most pressing issues MMTM15_Twitter-1024x512in Life Sciences, Energy & Engineering, and Healthcare and to that end, we have suites of solutions that help our customer do all sorts of wonderful things like bringing lifesaving drugs to market faster, build and maintain new alternative energy facilities, and providing doctors with the information they need to deliver better and cheaper patient care.

You might be thinking “EMC has been providing solutions for years, what’s new?” Well you would be right, but there is a distinction that needs to be drawn. For the last 25 years we have provided Continue reading

The Cost of Waiting

JD de Haseth

JD de Haseth

Director, Marketing — Cloud Services in the Enterprise Content Division (ECD) at EMC Corporation
Director, Marketing -- WW Cloud Services @ EMC Enterprise Content Division

Cloud adoption rates are on the rise! Cloud market forecasts vary from analyst to analyst, however, the consensus is that Cloud computing is experiencing exponential growth and will soon become the mainstay in organizations across the globe. If you’re still waiting to make this move, and delay your journey to the cloud, it’s time to seriously consider the costs and opportunities you’re impacting by stalling the inevitable shift to the digital enterprise.

What many IT organizations fail to factor into their cloud timing decision is the impact of end users avoiding — or even working around – applications that are ill-performing. At EMC Enterprise Content Division, historically the bulk of inbound calls into EMC support are due to environmental issues and not necessarily issues caused by the application or product itself. Unfortunately, small customer changes to a system can severely impact other aspects of the system, and in some cases result in poor performance, or worst, hanging screens. Of course there could be a myriad of root causes adversely impacting a customer’s environment—including outdated hardware, incompatible applications, or other environmental issues frustrating your business end users. All of these are issues your cloud provider would easily handle in a SaaS environment, not you.

fodm-22Whichever the exact cause, the impact is end users creating “shadow IT” and finding other unapproved or convoluted ways to get things done. How much does it cost when your compliance team avoids your content management tool and saves sensitive data insecurely? What happens if your finance team can’t process PO’s at end of quarter and reverts back to emailing spreadsheets?

Think about what will change in your end users’ behavior if you don’t move to the cloud. And factor that in.

If you delay your journey to the cloud, the other cost to consider is that you will Continue reading

What do Health Authority Communications in Life Sciences, File Shares and a GPS have in Common?

Lori McKellar

Lori McKellar

Director, Market Development, Life Sciences

Life sciences organizations produce large volumes of documentation when submitting applications to the regulatory agencies. This documentation includes not only the application itself but all related communications and records of interactions between the company and the regulatory authority. These records include communications such as emails, meeting minutes and phone records. Unfortunately, these documents are typically scattered across a variety of electronic document management systems (EDMS), laptops, collaboration spaces, email and shared drives — making a comprehensive view of heath authority interactions challenging.

Have you had to locate this type of information? If so, was the information quick and easy to find? Based on the experiences of our customers, my guess is that it was a bit of a challenge. You might have felt like you were taking the long, scenic route to get to your destination (with the destination being a complete view of submissions and associated regulatory communications.)Maze_Small

Can you imagine what it would be like if your GPS device tracked this circuitous route?

• “That information is buried in your email – good luck!”
• “Access the file share for that approval letter”
• “Recalculating” (or let’s try again in other words)  and so on….

Today, the most common approach for sharing business information within a company, and among a company and its partners, is via email and file share platforms. Emails are typically used for sharing Continue reading

Content.Next in Life Sciences – Sneak Peek of Momentum 2015

Lori McKellar

Lori McKellar

Director, Market Development, Life Sciences

As we’ve mentioned, Momentum 2015, EMC’s Enterprise Content Division’s annual conference at EMC World is fast approaching. And as has been the recent tradition, the conference will take place in Las Vegas. Now, before you associate “Vegas” with “Boondoggle” let me explain how this conference will help you make an impact and enable your organization to be more efficient, innovative, and collaborative.

98% said what they learned at EMC World would make them more effective in their jobs, and 97% said they would recommend the conference to their colleagues

First, I’ll give you a few metrics to give you something tangible to start with. (Everyone likes metrics, right?) Attendees consistently give the conference extremely high ratings—in 2014, 98% said what they learned at EMC World would make them more effective in their jobs, and 97% said they would recommend the conference to their colleagues.

Okay, so now you’re convinced that people have a great experience at the conference. But what specifically will the conference address that will benefit someone working in life sciences? How do you know that you’ll learn enough to make it valuable and worth the time and expense to attend?

There are many reasons why we’re confident that you’ll have a great experience at Momentum. First, our Life Sciences experts will be in attendance. You’ll gain valuable insight from people who have worked in your industry, who understand your most critical Continue reading

Is Efficiency Replacing Compliance as the “Big Stick” in Life Sciences?

Lori McKellar

Lori McKellar

Director, Market Development, Life Sciences

Recently, Gens & Associates released the 2015 Winter Edition of their Annual Regulatory Information Management (RIM) Whitepaper based on their fall 2014 industry study. There were several things that jumped out at me. I thought it might be helpful to share them along with my observations in the hope that it may be helpful to you when thinking about your RIM initiatives and all that they entail.

Regulatory Information Management – The end of compliance as the “big stick?”

According the report, RIM is being viewed as “strategic asset that needs to be managed as a vital part of an organization’s business infrastructure”[1] in contrast to viewing RIM asbusiness hand clicking compliance button on touch screen a tactical necessity to support compliance activities. Similarly, executive expectations of RIM are changing. In the past, compliance and effectively adhering to compliance regulations has been the priority. Today, being compliant is considered a given and executives are now expecting RIM initiatives to drive efficiency and productivity across the organization, while still ensuring compliance.[2] When combined with the increasing influence of business users on usability and today’s requirement to bring an intuitive, “consumer-like experience” to help them more easily do their day to day jobs, using compliance alone as the sole reason to operate in an inefficient, clunky way no longer flies.

The rise of an enterprise information architecture in life sciences

This shift towards taking a strategic approach to RIM can also be seen in organizations’ focus on Continue reading