Projects Remain Critical – Despite Uncertain Oil Prices

Sean Baird

Sean Baird

Sean leads Energy and Engineering Industry solution marketing and market development for EMC’s Enterprise Content Division.

Large-scale capital projects have always been the lifeblood of Energy companies. From offshore platforms, refineries, and pipelines to power generation plants and transmission lines, these projects fuel growth and enable companies to take advantage of new opportunities.

Projects costs averaged 59% above initial budgets estimates

Despite their importance to the business, capital projects are often a risky investment for Energy companies. A recent Ernst & Young survey showed that projects in the Oil & Gas industry have a poor track record. In fact, E&Y found that nearly three-quarters of projects failed to deliver by their projected completion date, and nearly two-thirds of projects came in over-budget. Those are scary numbers, but the scale of these cost overruns makes it even worse: estimated projects costs averaged 59% above initial budgets.

Even in the best of times, this is a problem that demands attention. But in the Oil & Gas industry today, it is not the best of times. From its three-year high last June, oil prices have plunged dramatically over the last half of 2014, and the impact to this industry has Continue reading

What Happens in Vegas, Stays in Vegas… or Does It?

JD de Haseth

JD de Haseth

Director, Marketing — Cloud Services in the Enterprise Content Division (ECD) at EMC Corporation
Director, Marketing -- WW Cloud Services @ EMC Enterprise Content Division

A visit to Sin City as a content management aficionado makes it impossible to keep what happens in Vegas a secret. I returned from Momentum and EMC World 2015 eager to share with customers all the ways they can leverage the cloud as an underlying foundation for their enterprise content management strategies.

In terms that any Las Vegas visitor might appreciate, here are my top four EMC World 2015 insights to share. I hope these ideas and case studies inspire you to forge ahead and become the Digital Enterprise of tomorrow.

1 – Headaches arise from complicated IT application rolls-outs, not just from hangovers.

An estimated 80% of large enterprises will have deployed cloud environments by 2017, according to a 2014 Gartner Survey. As organizations transform into the digital enterprise, a razor-sharp focus on technology — and specifically, cloud deployments — will be the enabler to realize the next phase of growth. CIO’s and IT Director roles all rated “cloud is a modern approach,” “innovation” and “operational agility” as prime reasons on why making the journey to the cloud is a necessity today.

As EMC’s Enterprise Content Division showcased in the exhibit halls across EMC World, EMC enterprise content rationale to move to cloudmanagement solutions and products are available in a number of cloud deployment options. Deploying EMC Documentum in a public, private, or hybrid cloud helps alleviate installation and configuration challenges by leaving the complicated work to EMC technical experts. Depending on your needs, you may find that either a public or a private cloud model is a best fit. In some cases, it may be a combination of the two options – a hybrid cloud model. Bottom-line: it’s comforting to know that with EMC Documentum, you have choices! Talking with EMC experts, you can determine which cloud deployment model is right for Continue reading

The Best of the Best of the Best

Jason Capitel

Jason Capitel

Chief Revenue Officer, EMC Enterprise Content Division

The Best of the Best of the BestYou may not remember it, but there’s a line in the movie Men in Black where a character opposite of Will Smith says, “We’re here because you’re looking for the best of the best of the best, sir!”

This line came to mind as we were preparing for the EMC Enterprise Content Division (ECD) Partner Awards Dinner this week at Momentum at EMC World.

It’s no secret that our partner ecosystem is the best in the content management industry. Many of the solutions that they’ve built on our products have transformed the way that organizations – ones that you know or even work for – do business. They’ve helped these organizations thrive, and ultimately do amazing things like save lives and preserve historic documents. And they’ve helped EMC ECD be named a “Visionary” in the Gartner Magic Quadrant for BPM-Platform-Based Case Management Frameworks.

These partners, and those that resell and implement our solutions, are an extension of our EMC family. Many of them have been with us a good portion of our 25 years and are dedicated to seeing that our mutual customers are successful (by the way, you can help us celebrate our 25th Silver Anniversary by supporting charity: water).

In particular, I’d like to highlight International Turnkey Systems (ITS), the winner of our President’s Award for Customer Satisfaction. Both Rohit and I were impressed by ITS and their many stellar references. Consistent throughout was the emphasis on clear, dependable communications and thorough expectation setting. It was apparent that this partner is as passionate about having truly delighted customers as EMC is.

Although it was difficult to acknowledge just a few out of this fantastic ecosystem, I’m proud to announce the “best of the best of the best” and share my sincerest appreciation for all that they do.

Please join me in congratulating these partners on their tremendous effort and successes!


Nasr Albikawi and Remy Foudapres award winner ITS

President’s Award for Customer Satisfaction International Turnkey Systems (ITS) Strategic focus on customer service; Exceeds customer expectations with the highest levels of satisfaction in services and solutions.

Bhavani Balasubramaniam and Suresh Ramachandrancosi

Innovation Award: Best Value Office Solution Cosi Consulting Insight

Gary Hodkinsoninoovo

Innovation Award: Best Capture Solution inovoo NOVO Mobile

Tim Nelms and Ernie Crawfordcrawford

Innovation Award: Best InfoArchive Solution Crawford Technologies PRO Archiver for InfoArchive

Bruce BoltonPortford

Innovation Award: Best ApplicationXtender Platform Portford Solutions DocuNECT Lifecycle Platform

Mario Duckettmario metasource

Innovation Award: Best ApplicationXtender Solution MetaSource MetaStor – ApplicationXtender for the Cloud

Ed Stevens

Innovation Award: Best Design Integration Award (OEM) Cerner Content 360

KEvin tompsettwindward mktg

Marketing Excellence Award The Windward Group Embracing EMC digital marketing tools and content, and going above and beyond with digital marketing efforts

Joe Mihalikflatiorns2

Partner of the Year – Overall Flatirons Solutions Revenue contribution and focus on building solutions that support ECD’s revenue priorities in 2014

James Robinson and Nikki Hansellpaperfree

Partner of the Year – AMER PaperFree (same as above)

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Partner of the Year – APJ Impact Systems (same as above)

(No photo available)

Partner of the Year – EMEA Deloitte (same as above)


Breaking Down Barriers with Documentum Capital Projects Express

Sean Baird

Sean Baird

Sean leads Energy and Engineering Industry solution marketing and market development for EMC’s Enterprise Content Division.

Regardless of the industry, technology decisions are complex these days. There are competing business requirements to balance, as well as the steady-state and legacy systems that must be maintained. These ongoing costs limit future investments in new technology. Emerging technologies, such as the “cloud,” offer hope, but hope is not a strategy.

Before I make this a dissertation on the current state of Information Technology – which I’m sure we’ve all read dozens, if not hundreds, of times already – let’s agree on this: IT is challenged to deliver value to the business in a timely manner.

Bringing a New Strategy to Life

Over the past several years, EMC Enterprise Content Division has been executing a plan to bring relief to these challenges. We recognized that the barriers to customer success wasn’t poor technology – Documentum is an industry leader – it was building a solution in a timely, cost-effective manner that truly solved business problems once it was put into production.

Several years ago, the Documentum team set out to find ways to make our products easier to use, less expensive to implement and maintain, and ensure success for our customers. While some of those innovations took place inside the Documentum platform, another significant change was the introduction of industry solutions. EMC took the years of experience working within an industry, the best practices learned from doing hundreds of deployments, and created industry solutions that brought customers as close as possible to a working solution without any customization.

In the Energy and Engineering industries, EMC has introduced solutions to Continue reading

InfoArchive Consortium…One Year Later

Katherine Granat

Katherine Granat

Director, Global Partner Marketing. Responsible for global IIG partner programs, marketing, and enablement initiatives to drive mutual success for IIG and its robust and experienced partner ecosystem.

InfoArchive Consortium LogoIt’s hard to believe that just 12 months ago, a handful of our partners took it upon themselves to launch the InfoArchive Consortium, an unprecedented alliance committed to scaling and fostering the adoption of next-generation unified archiving. Their belief in the capabilities and benefits of the EMC InfoArchive product was a catalyst for the group.

One year later, the number of partners, solutions, and customers have grown, and that’s just the tip of the iceberg (see today’s announcement on EMC InfoArchive advancements).

We’re thrilled that our customers and partners are experiencing success across industries – banking, insurance, energy, telecom, automotive, just to name a few – because the power of InfoArchive.

This week at Momentum at EMC World, we’re addressing the tremendous interest in EMC InfoArchive and our partners’ complementary EMC Certified Solutions through MeetUps (interactive partner sessions), hands-on labs, an InfoArchive Primer for partners, and much more. Whether you’re at the show or participating from home, we encourage you to learn more about the benefits can bring to your organization (see list of resources below).

One new resource comes from the InfoArchive Consortium. They recently launched a series of TechTarget whitepapers, which are designed to investigate the challenges around structured and unstructured content, and provide best practices and technical advice on how to address these issues.

IAC_TT_Customer Comms_WPThe first in the series is “Customer Communications Archiving: The Time is Right to Leverage Next-Generation Archiving.” It discusses why only 32% of organizations provide digital online access to customer communications, and provides guidance on next-generation customer communications archiving solution. Stay tuned for the next white paper in the series, addressing other challenges.

All in all, it’s been a great 12 months for our partner ecosystem, and specifically those supporting InfoArchive. Together, EMC and partners are enabling organizations to unlock application data – lowering IT costs, preserving compliance and putting application data to work in new ways.

Want to learn more? Post your questions here or review the resources provided below.

Crawford LogoFlatirons Solutionsfme

IS SolutionsReveille SoftwareSolixThe Windward  Group