Archive for the ‘Documentum’ Category

Winning Without Migration in a Digitized World

Savinay Berry

Leads product management, design and business development for EMC LEAP and EMC Documentum product lines.

Latest posts by Savinay Berry (see all)

An executive is scheduled to travel to a customer meeting at the last minute. He quickly makes flight arrangements, books a cozy place to stay with Airbnb and makes sure the Uber app is on his mobile phone. Then he does one last thing. He finds a big box and stuffs it full with his all the information he’ll need for his meeting. He tapes it closed and lugs it to UPS shipment across country.

The story is a little preposterous, isn’t it? With all the technology available, the idea of users hauling physical data around is from a previous age. We leverage all the advances that digital-focused companies offer, yet, while various access tools are available in this new era, many organizations still accept limitations in managing their own content. Uber doesn’t require you to bring your car with you to use its service. Airbnb doesn’t need your furniture. Why should a business need to shuttle around its content in order to use it?Digitized World and Migration

Despite the claims of some industry vendors, the hybrid world of content will thrive for many years. Organizations continue to store and access content of all types, including files, media and more, using both on-premises and cloud repositories. However, to create real business value, this content has to be brought to life and used in a way that solves key business challenges like invoice processing, loan processing, claims processing, employee onboarding etc.

Two fundamentally different approaches can address this goal:

The first option is to shuttle all content into a single repository, hand over the keys to the content kingdom and then pray that it’s secure and meets all compliance and regulatory requirements.

There can be advantages to migration, including in the ease of managing, indexing and sorting content. However, in order to achieve this result, an often time-consuming and costly migration process is required (migrating meta data, roles, schemas for billions of objects is not an automated task – it does require PS and a few aspirins on hand). In addition, a single  (more…)

Glimpse #1: A Sneak Peek at the New ECD Educations Services

Bill Sawyer

Worldwide Education Leader for the Enterprise Content Division, EMC

In a relatively short period, based on human standards of time, we have dramatically changed the way we acquire information and the methods by which we learn. There are resources like Wikipedia and the Khan Academy that have fundamentally changed the way that learners, of all ages, can find, acquire, Sunrise2and interact along their path to learning. So, it should come as no surprise that ECD Education Services is not insulated from the need to adapt to these changing requirements. You are already familiar with the changes in the delivery availability of courses from just classroom-based instructor-led courses to now include live on-line courses and pre-recorded virtual instructor-led courses (VILT).

But, these are just the tip of the iceberg. We are beginning the changes to more fully adapt and respond to the needs of our customers, partners, and internal team members. The team is actively working to redefine itself in the face of these new needs. Our solution is (more…)

Mobile is Easier Than You Think: 3 Real-Life Lessons Learned

Bryan Reynolds

Over 20 years of experience as a senior executive and managing consultant with core competencies focused on business process engineering, imaging, document management, eDiscovery, records management and enterprise content management.

An overwhelming consensus of companies trying to extend their reach and increase engagement with customers, employees and staff, agree that mobile is — or will be — critical to their success as an organization. Bringing the business closer to where work is actually performed is a foundational theme within today’s digital business strategies. Exchanging information, interacting with processes, and making decisions could all be more effective through mobile.


But many large enterprises face a quandary – where and how to start? I am fortunate to work every day at exactly this key intersection between the important vision of digital and the pragmatic need to deliver improvements now. Just this month, our Mobile Practice is busy delivering on a use case that helps customers deliver similar solutions for their content management pain points.

Here are three high level lessons learned from our efforts prototyping and delivering an app to this Documentum customer in approximately one month. I hope this helps you think about where and how you can get started.

1 – Align with your company’s core objectives

Our customer has been at the forefront of green initiatives and has a core objective to eliminate paper. As the property assessment division for a major US county, moving away from physical documents was no small task. Yet from the top down, the group has stayed aligned on stopping waste, inaccuracies, and time delays brought on by paper-based content management. When looking for a mobile solution, we first discussed what else could help drive to their environmentally-friendly objective.

Our customer’s first approach to institute Documentum some years ago covered the bulk of their going green requirements. Adding D2 helped as well. But there are still opportunities to drive further efficiencies and reduce cost as they digitize their workflows and capture new information.

2 – Find the end user pain point

Through conversations with key stakeholders, we began helping the customer identify end user experiences. Why are some still using paper? Where could work get (more…)

Making Your ECM Worry-Free

Frank Lynn

Leads Customer Success and Solutions marketing for EMC’s Enterprise Content Division

Latest posts by Frank Lynn (see all)

Back in 2005 I worked at a Software as a Service or SaaS startup in the human capital management space. Large enterprise customers were worried about purchasing SaaS – because of data Hammocksecurity risks, compliance with employee data privacy laws, and general wariness about the long-term sustainability of the SaaS model and therefore, our company in general. I spent countless hours responding to in-depth technical security questionnaires – some longer than 20 pages. Customers basically wanted to know, “Is my data going to be safe? Really? Can you prove it?”

Fast-forward to 2016 –companies like and NetSuite have over a decade of success under their belt, and most everyone agrees – SaaS is here to stay. Customers in compliance driven verticals like healthcare and financial services have come to trust Software as a Service with their data. In fact, according to Forrester’s 2015 Global Business Technographics software survey, 51% of global software decision makers have made it a high or critical priority to increase their use of SaaS¹. And as for sustainability – nowadays you probably wouldn’t want to do business with a software company that doesn’t have a cloud offering – because how much longer is it really going to be around?

If you run a large enterprise content management system, data security – even in on premise systems – is just one of many things keeping you up at night. But even if the cloud is a lock-box for your data, is it really worth moving to the cloud?

With EMC’s Documentum as a Service or DaaS – the answer is a resounding “yes!” In fact, transferring your traditional on-premise ECM to DaaS will help you (more…)

It’s Not About the Technology; It’s About the Strategy

Mario Montesinos

EMEA Presales Director of the Strategic Pursuit Team, helping companies to transform the way they manage their information to support their business and accelerate their innovation during these cloudy times.

Latest posts by Mario Montesinos (see all)

No matter what the industry, any company that deals with customers has now reached a critical point in the evolution of their organization. Transformation to a new way of doing business is happening faster than ever before. Those who have denied or failed to prepare for this evolution are now left behind, scrambling to catch up or keep up. In the ever-evolving digital age, I don’t see a single industry free of the disruption risk. It’s a risk borne not so much out of the business models of companies such as Uber, but rather in the industry invading strategy being skillfully executed by one of the digital world’s leading players.

I’ve personally grown a bit tired with the example of Uber and the taxi industry. In my opinion, the most relevant current illustration of digital transformation is instead the ubiquitous Amazon. Not only because Amazon was born, by the measure of the business technology timeline, ages ago (1994 to be exact), but primarily because of the company’s ability to regularly and consistently reach in and disrupt a vast range of industries. Amazon, as we all know, started with Books, then CDs and DVDs. Later, they added software, furniture, jewelry and almost everything you could think to buy to their offering. Recently, they’ve even begun competing in the food supermarket space with an online grocery delivery option.Business Charts

However, who would have thought that Amazon was going to be the star during this year Cannes festival presenting 5 movies? This might not come as a surprise only for those who closely follow this medium and know that  Amazon recently acquired the rights to stream the big budget drama “Manchester by the Sea,” outbidding such industry giants as Universal, Sony and Fox in and auction early this year. These companies can now be numbered among the many across industries that Amazon has surprised and concerned.

Let’s look at the example of one of my friends who owns and operates a city tour company that focuses on visiting historical buildings and locations around Spain. However, his is not like the tourist bus tours you can find in almost every city, but rather a more personal experience, spending the full day with a group of 40-50 people.

Last week we were discussing the impact of disruption in every market and he told me, “We will not suffer any impact in the next 20 years…we do something different.” This answer has become all too typical across the landscape, with businesses in denial about transition in their industry because “We are unique and these are my customers.” As it turns out, two days later I found an interesting article that gained my attention “Airbnb begins testing City Hosts program to give guests guided one-of-a-kind experiences.”

Of course, I immediately shared the link with my friend and received a one word response: “Interesting.” I’m sure he now may be beginning to feel now his business could be in danger. With (more…)

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