Archive for the ‘Documentum’ Category

Better Together: EMC LEAP Applications working with existing ECD Systems

Chris Dyde

Chief Architect for EMC ECD Services and the world-wide lead for our Migration Practice

No-one who attended EMC World and saw Rohit’s keynote presentation (including the very compelling live demo of the new EMC LEAP applications), or perhaps had a chance to review some of the recordings could fail to be impressed by the intuitive User Experiences on display. LEAP applications, tailored to specific activities, enable users to be so much more productive than wide-ranging, generic applications that offer too many capabilities and only make tasks more complex.

All of the LEAP applications – whether it is the document exchange and workflow of COURIER, the intelligent image capture of SNAP, the seamless task approval of EXPRESS, or the rich collaboration of CONCERT – represent a change to a user-focused experience by using technology, rather than putting technology first. But how can the modern organization– with several years of IT development in many directions and a broad mix of technology – start to make the transition to leveraging the opportunities presented by products like LEAP?

The transition to cloud and Software-as-a-Service (SaaS) will be an evolution, not a revolution. IT security experts have reservations about the cloud that may only be assuaged with experience. And, many software systems are sticky and will take an effort to dislodge from their position at the heart of many organizations. The first step to experiencing what can be achieved in the cloud is to use the LEAP applications in conjunction with existing ECD systems – they are BETTER TOGETHER.Better Together-May Recap Blog

COURIER provides excellent, easy-to-use, capabilities for document exchange with an outstanding User Experience. COURIER is also providing APIs to enable the system to be integrated with existing ECD content management systems, either on-premises or in the cloud. For example: triggering a document exchange based on the creation of a loan application in the organization’s loan management system, or archiving documents exchanged for the process into an archive system for future reference. As these APIs are expanded and extended, integrators will be able to access all of the rich features of COURIER, for example, initiating an exchange with documents from inside the enterprise, or recording comments from reviewers in an audit trail.

SNAP already provides standardized FTP and CMIS interfaces for release of content into a content management system located on-premises, or in the cloud. These standards provide basic data interchange capability, and will be enhanced down the line with an API that will expose more functionality –for example to trigger workflows when files are uploaded, or to provide rich support for indexing in SNAP itself.

Already integrated with Documentum D2, EXPRESS provides not only review and approval from anywhere via mobile device, but also: Document browsing, searching, favorites, and some offline capability for the organization’s content management system. In the future, EXPRESS will be able to interact with existing ECD systems, making it even more relevant for our customers.

The capabilities of CONCERT will provide customers the most value once they can be integrated with the organization’s content management systems. APIs will enable the collaboration to be backed up by secure archiving, audit trail history and robust access control.

While the LEAP apps give customers many benefits of cloud architecture without the need for migration, in Fall 2016, EMC intends to open up the LEAP platform, the rock on which LEAP applications are built, by providing APIs to directly access platform services. I expect to see an explosion of development where EMC, partners, and customers alike seek to leverage the cloud in a more open paradigm to build business solutions with rich user experiences. At this point, we will also see a demand for migration to the cloud, with data leaving on-premise systems and moving full-time into the cloud environment.


Our dedicated Migration and LEAP Practices can help you make your applications work better together. Contact us at: or contact your local EMC representative.


Laying a Strong Foundation for Major Capital Projects

Katherine Granat

Director, Global Partner Marketing. Responsible for global ECD partner programs, marketing, and enablement initiatives to drive mutual success for ECD and its robust and experienced partner ecosystem. Follow @KatherineGranat

Major capital projects, like factories, oil rigs, dams, and energy plants, are complex endeavors that typically span years, even decades. Because these assets require enormous investment over long periods of time, companies in industries such as oil & gas or utilities need tools to help them accurately plan and manage capital projects.Digital Enterprise

Digital technology has revolutionized the construction, maintenance, and ultimately the decommissioning of a major asset. Digital tools enable hundreds of people to collaborate fluidly, while working thousands of miles apart. Today, ECM and other systems are used to manage millions of documents related to any major asset, from architectural renderings and 3D computer-generated models to budget spreadsheets and maintenance manuals.

EMC’s Sean Baird points out how digital asset management allows those responsible for a capital project to “more effectively use asset information, data, and analytics to predict asset performance, identify changing conditions, and evaluate investment options.”

It does make you wonder how these projects – and all the information associated with them – were managed in the days before computers sat on every desk.

Of course, modern facilities are so much more complex than in the past, and many of today’s capital projects are only possible because of software from companies EMC and its partner AVEVA.

Rebecca Ward, Vice President, Strategic Partners at AVEVA (LSE: AVV), was kind enough to give us a few minutes recently to help us understand how Connected Decision Making—a bi-directional integration of the AVEVA NET information management solution with EMC Energy & Engineering solutions—assists project teams in the day-to-day management of major capital projects. The EMC and AVEVA integrated solution provides cross-organizational teams with secure access to engineering data, architectural drawings, and other (more…)

How Mobile Phones are Eliminating the Need for Scanners

Jordan Guinn

EMC ECD SE promoting the content acquisition, management and storage technologies.

Latest posts by Jordan Guinn (see all)

ScannerHas this happened to you? My son forgets a workbook at school and we have to find a classmate to get the exercises for homework. The other parent (or child) quickly snaps a full-page photo of the pages and sends it in a text message. Before this would have been a tedious process of going to the scanner, scanning copying the image, maybe resize and cropping and then emailing it over.

How are mobile devices becoming the new scanners? Mostly because the camera quality and sensor resolution is high enough to provide legible full page photos of documents. High-end smartphones now have 16 Mega-pixel cameras that can rival the resolution of scanners. The other factor is that the camera on the phone is fully connected to the Internet. This reduces the number of steps required to transfer an image in real time. Of course there are many more practical applications in addition to helping with homework assignments.

A few use cases:

Banks are all racing to lower costs. Banks also still require a fair number of documents to open accounts and process new loans. Typically these documents have been scanned or copied in branches, however with mobile phones customers can now take photos on their camera and upload them through their banking applications. The Captiva Mobile SDK allows customers to take high quality photos that are optimized for mobile networks while the powerful Captiva classification and extraction engine can automatically identify documents and extract data from individual fields . This innovative approach results in increased customer satisfaction and reduces the cost of financial products.Mobile Capture-2

Within the Insurance industry, many documents are required to initiate a policy. In addition, when a claim is made, there can be many images and videos that are part of the electronic claim folder.

Within the legal industry, which include Investigations and court case management: electronic evidence is frequently being recorded on mobile phones. These devices can be optimised with the Captiva mobile SDK to take legally admissible photos and again, can easily eliminate the need for scanners.

Again, mobile phones combined with sophisticated software solutions can create electronic documents that are as good as or better than typical scanned documents. Whether simplifying the process of sharing homework assignments or enabling organizations to easily capture and process documents without the use of scanners – it is now harder to say: “The dog ate my homework”

When Lightning Strikes Your Enterprise

Bryan Reynolds

Over 20 years of experience as a senior executive and managing consultant with core competencies focused on business process engineering, imaging, document management, eDiscovery, records management and enterprise content management.

Latest posts by Bryan Reynolds (see all)

Lightning strikes nearly 300 days a year, or 80% of the time, in Lake Maracaibo, Venezuela, which NASA has declared the lightning capital of the world (Source: NY Times). In today’s enterprise, what sparks that same level of energy? Your Content.

Whether structured or unstructured content, chances are your enterprise workers depend on interacting with your content, together with colleagues and business partners.

Lightning BoltCollaboration lights up your workflows when it comes to jointly-developed documents like FDA new drug applications, nuclear power plant drawings, or regulatory compliance documentation.

Customers I spoke with recently at EMC Momentum discussed three different types of content collaboration needs, many of which tie back to mobile solutions (full disclosure, I run our Enterprise Content Division Mobile Practice). Here is how I would characterize these varied dimensions of content collaboration:

1 – Bringing Offline Field Data into Your Enterprise

If there’s ever a place that needs collaboration, it’s at that intersection between content you capture offline, and all that’s living within your systems. Customers need to head out to oil pipelines, patient clinics, and crime scenes. Today, much of that field work is still (more…)

A Giant LEAP for Government

Rob Silverberg

Director and CTO, Enterprise Application Architecture, State and Local Government and Education. Follow @RobSilverberg1

The CIO of the City of Boston recently said, ““If you want to come to City Hall, we’ll be there for you. But if you have to come to City Hall, we’ve failed.” This quote shows the move toward using modern technologies to allow for electronic interactions between government agencies and the people they serve.

The Enterprise Content Division of EMC just released the first two EMC LEAP apps, Capture-2Courier and Snap, with the others soon to follow. As I look at the landscape of government applications, I can see where these would potentially fit.

The Child Support process requires that each parent in the case to provide extensive financial documentation by which the agency can then determine if one parent will be required to pay child support to the other parent. In most counties, this means that each parent will make copies of W-2s and tax returns and then file these papers in person at the Child Support agency office. Consider if the agency was to deploy a mobile capture app configured with LEAP Snap that allowed the parents to take pictures of the required documents with their smart phone and then have the process automated for the agency staff. LEAP Courier could also be used to automate the exchange of (more…)

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