Certified to Deliver on Your Business Needs

Jason Capitel

Jason Capitel

Chief Revenue Officer, EMC Enterprise Content Division. Follow @JCapitel

When you buy a consumer good, you typically check to see if it has good reviews and a reasonable warranty. Today, it’s pretty easy to find out if the item is offered by a company with a positive reputation, works well with other accessories, and consistently delivers satisfaction to its buyers.

The same is available for Enterprise Content Solutions. This is where EMC excels.

The EMC Certified Solutions program has over 100 Certified Solutions from more than 70 EMC Content Management Solution Catalogpartners, globally. EMC partner-built solutions are validated by EMC Proven Professionals and a third-party vendor for functional completeness, performance and scalability. And we maintain a catalog featuring case studies and examples of how these solutions have worked for customers in similar organizations.

Take Eaton Vance, for example.

Eaton Vance, a financial services organization, enlisted EMC Certified Solution partner Flatirons Solutions (formerly Beach Street Consulting) to work with the company’s legal and investment operations departments and the records management team. After working together to identify the business requirements, Flatirons implemented an xCP-based account opening solution with an easy-to-use interface that is also highly configurable, enabling business users to make changes quickly and easily without the need for extensive coding.

“We now spend 60 percent less time programming custom modifications to the application than we did with our previous solution,” said Harsh Vahalia, the senior Documentum Analyst from Eaton Vance. “With EMC’s reputation and partner certified solutions, we were confident our users would see positive results, but these were better than anticipated. We’re particularly pleased with the ease of implementation and interoperability, which reduced the strain on our internal resources.”

Building customer confidence in our partner-built solutions is one of the main reasons we launched the EMC Certified Solution program. This partner ecosystem is a key differentiator for us and our customers in the BMP-platform-based case management space. In fact, Gartner named EMC a “Visionary” in their Magic Quadrant for BPM-Platform-Based Case Management Frameworks.

*Gartner Magic Quadrant BPM-Platform-Based Case Management Framework

*Gartner Magic Quadrant BPM-Platform-Based Case Management Framework

Through the EMC Certified Solution program, enterprises can easily determine whether a solution has worked well for others, and get peace-of-mind that potential results from one implementation isn’t a one-off example, but rather a consistent and repeatable approach. And that a targeted solution – such as New Account Opening – will work well with an existing Customer Communications solution and content repository.

To ensure interoperability, these solutions have been developed across the ECD product line (Documentum, D2, xCP, Captiva, InfoArchive, Kazeon and xPression). And to address specific industry and departmental processes and compliance requirements, these solutions are certified to be repeatable in industries such as Financial Services and Insurance, Healthcare, Life Sciences, Energy and Engineering, and Public Sector.

So when you’re looking for an ECM solution that is certified to deliver on your business needs, be sure to check out the EMC Solution Catalog to quickly and easily locate the right solution for you. Better yet, join us at Momentum at EMC World and meet some of our customers and EMC Certified Solution partners in person. And if you don’t see what you need, leave a comment here.

*This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from EMC. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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