Department of Transport, South Africa Wins 2013 Global Excellence in Case Management Award

Bill Galusha

Bill Galusha

Consultant Product Marketing Manager for the Documentum xCP products – covering everything BPM, case management, capture, and mobile.

Congratulations to our customer, Department of Transport, South Africa for winning the Excellence in Case Management Award2013 Global Excellence in Case Management Award! This prestigious honor, co-sponsored by Workflow Management Coalition (WfMC) and BPM.com, recognizes the Department of Transport for demonstrated excellence in implementing an innovative adaptive case management (ACM) solution.

The winners were announced today during a special virtual live ceremony. You can check out the recorded presentation and announcement ceremony here.

The Department of Transport is responsible for the regulation of Transportation in South Africa, which includes public transport, rail transportation, civil aviation, shipping, freight and motor vehicles. By leveraging EMC Documentum xCP, the Department successfully delivered a government-wide project for electronic government (eGovernment) services and IT-enabled processes, transforming how it manages all cases in a centralized, standardized way across its five branches and 12 agencies.

Documentum xCP was also key to the Department of Transport’s “IT Hub” initiative, spearheaded by the Minister of Transport, to enhance the transport infrastructure with information and communications technology.

We applaud the Department of Transport and thrilled to be a part of this achievement. To learn more about the Department’s journey, you can check out the recorded case study of the Department of Transport online.

For more information on EMC’s approach to case management, I encourage you to download the EMC Perspective: Choosing an Intelligent Case Management Solution.

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