Mapping the Future with Documentum Asset Operations Mobile

Chris McLaughlin

Chris McLaughlin

Chief Marketing Officer, Enterprise Content Division

Last month, I shared with you some of the inside details of Project Horizon, our next-generation, multi-tenant content platform that is meeting the new needs of toady’s digital enterprises.

While all of us in the Enterprise Content Division are excited about this new platform, I don’t want to overlook other examples of innovation and the significant investments we continue to make in the Documentum platform. One example is our new mobile client for Documentum Asset Operations, which i sincerely believe provides another real glimpse into the future of enterprise content software.

Documentum Asset Operations is a complete, out-of-the-box solution that we have built on top of Documentum and our new D2 user interface for our Energy & Power PlantEngineering customers. It’s designed for maintenance workers to make is easy for them to find and access critical information to operate and maintain refineries, nuclear power plants, drilling platforms and other large capital assets. I should add that Documentum Asset Operations is a new solution that we launched just over a year ago and it has been a runaway success in the market, even outselling our more established Documentum Capital Projects solution.

Getting back to the subject, what makes Documentum Asset Operations Mobile so unique is not that it is a mobile content management client – which, in a way, it is – but that it is a fit-for-purpose application built solely for a specific use case. It’s not a preconfigured Documentum client running on an iPad, it’s a standalone iOS application built from the ground up for maintenance worker field queries.

Maintenance workers need an app that conforms to the way they do their work, not simply a refactored content management application or preconfigured user interface. This is why Continue reading

Big Pharma Ideas From Little Pharma Labels

Lori McKellar

Lori McKellar

Director, Market Development, Life Sciences

My goal is to do everything possible to speed the spread of worthwhile drugs around the world. Every dollar a life sciences company saves through data efficiency is another dollar they can potentially spend developing a drug that may save someone’s life.” ~Ray Glemser

I figure that every day, big pharma organizations face two big challenges. Number one is certainly saving lives. But number two has to be controlling data. Consider the massive challenge of tracking clinical trials, drug interactions, and side effects—along with the regulatory information for every country in which a drug is made available. Imagine making sure all data submitted to health authorities around the world  is completely current, consistent — and in multiple languages.

One immediate hurdle is the start of Europe’s Identification of Medicinal Products (IDMP) protocol, said to be the biggest change for big pharma since the U.S. Food and Drug Administration went to its XML-based reporting system a decade ago. The European protocols require some 350 discrete points of information on each drug. Think about it.EMA logo

“It’s like the old system on steroids,” said Ray Glemser when I caught up with him the other day.  Ray is the CEO of the company also named Glemser—an EMC Content Division partner that builds a solution called xmLabeling. “It’s also the kind of complexity that drives our business, bringing us new customers who realize they have to step up their game.”

I was surprised to learn that xmLabeling does a lot more than make pharma labels. It creates a central repository that efficiently handles every label change and revision—along with lots of other data points. All related data is available in Continue reading

The Results are In! EMC Positioned as a Visionary

Bryant Bell

Bryant Bell

Leads product marketing for the Archiving & Pervasive Governance products in the Enterprise Content Division at EMC.
Bryant Bell has spent over 19 years in information technology and services as a global market strategist and a specialist in GRC, eDiscovery and archiving. A past speaker at AIIM Bryant has provided insight on governance and compliant archiving. He has initiated governance eDiscovery and archiving programs with such companies as Wolters Kluwer, EMC, and Adobe. In his current role as Senior Product Marketing Manager for archiving and pervasive governance. Bryant is known as a passionate evangelist for compliant archiving as a method to unleash the value of information and transform the enterprise.

InfoArchive-320x250Application retirement and structured data archiving, why is this a topic you should be concerned about? According to the authors of the recent Gartner Magic Quadrant for Structured Data Archiving and Application Retirement, “By 2017, archiving in support of big data analytics will surpass archiving for compliance as the primary use case for structured data archiving.” They also forecast, “By 2016, 75% of structured data archiving applications will incorporate support for big data analytics.” This need for data and its value as a strategic asset is growing dramatically but the challenge is how do you expose it and still meet your compliance needs. This is exactly the challenge that EMC InfoArchive addresses.

“BMO Harris was able to realize an immediate savings of $5M per year with ongoing reductions. It’s had a great payback for us as well as meeting the regulatory requirements.”

So, I was absolutely thrilled on June 16th when I read the latest Magic Quadrant report from Gartner, Inc., a leading IT research and advisory firm, where EMC is positioned as a visionary for the second year in a row in its 2015 Magic Quadrant for Structured Data Archiving and Application Retirement report (published June 16, 2015). Why was I thrilled? I can give you several good reasons

First, I believe that to be positioned as a visionary two years running is an honor, especially when you consider that EMC InfoArchive has only been delivered as a software product for a little less than two years. According to the Gartner report, “Visionaries are forward-thinking, but their execution has not propelled them into a leadership position. These vendors are differentiated by product innovation…” In my opinion over the past year we have made great strides in our ability to execute on our sales and marketing. Our presence at EMC World and the interest we are generating in the market is a testament to this.

Second; stated in the Gartner report, “The desire to leverage archives as a secondary data store for big data analytics is driving the growth of the structured data archiving market.” and “The market is changing and expanding due to growth in data, application retirement, information governance and big data analysis opportunities.” I believe these market factors explicitly called out in the report highlight the positioning of InfoArchive from our integration with Isilon for greater compliance and creating a secure data source for Big Data analytics to our focus on including industry leading retention capabilities. In my mind, this validates that InfoArchive is positioned well and focused on the needs of the market.

Third; the report states that, “the growing use of Apache Hadoop, increasing data warehouse volume sizes and the accumulation of legacy systems in organizations are fostering structured data growth. These factors are leading enterprises to understand how to reuse, repurpose and gain critical insight from this data.” Again this is an area where InfoArchive is already achieving success. We have customers in health care and financial services where InfoArchive is helping them leverage and reuse their data to meet new business objectives.

All in all, I am proud of our positioning in the 2015 Magic Quadrant for Structured Data Archiving and Application Retirement report. For a young product we are performing well and we are extremely well poised to grow on the demands of our addressed market.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Predictive Maintenance Trifecta: Big Data Analytics, ECM and Automotive.

Michele Vaccaro

Michele Vaccaro

EMC Information Intelligence Group EMEA Presale Director

In my travels across EMEA, I’ve found a very interesting area that offers inspiring use cases where the combination of Big Data analytics and ECM disciplines can really provide effective solutions to today’s common problems: Predictive Maintenance.

Predictive maintenance is becoming relevant in all the major industries as it can drive efficiency by providing higher levels of safety and quality at a fraction of the current costs. We are talking about BIG opportunities and since I’m really fascinated by the big transformations happening in the automotive industry, I will start by sharing my findings in that space.

Imagine you could have any type of car you needed, anytime and anywhere you needed it. Perhaps you’re taking your family on a trekking trip out in the wild. That calls for a 4 wheel drive Jeep. But if you’re in the mood to impress a new friend, you’ll probably opt for a fancy sports car. And if it were your turn to go to the super-market, it would be best to have a small, agile SUV. Concerned about parking? Don’t worry! You will know in advance when and where you can park the car and, of course, the car will park itself, automatically. The car will recognize you and your “infotainment” preferences proposing your favorite music playlists and navigation destinations. And if you don’t feel like driving, the car will take you where you need to go. The future of connected cars is prepared for these scenarios and more.

And while technology is forging new scenarios, the global shift from product-centric to new service-centric business models will be essential to accelerate their adoption and maximize their consumption. In the automotive industry, they’re working on the concept of “mobility as a service” which is leveraging the latest technologies — onboard telematics and the infinite opportunities provided by the cloud — to open up new value–added, customer-centric services ranging from parking and insurance to Continue reading

UX and ECM in the Spotlight

Tom Broering

Tom Broering

Head of Americas Alliances and Channel Sales, Enterprise Content Division at EMC

User ExperienceThe proliferation of smartphone and tablet devices, and the infrastructure to support them, has significantly raised the bar for people’s user experience (UX) expectations in all areas of tech.

This is increasingly true in the business world, and companies have taken notice. According to a Forrester Research report, 74% of companies list “improve the experience of our customers” as a top business priority this year.

In short, UX rules the day.

Whitney Boudreaux, Director of Marketing, Reveille Software

Whitney Boudreaux, Director of Marketing, Reveille Software

“End users expect things faster. Even ten years ago, people were OK with the timing of dial-up. But nowadays if something takes more than a second to come up we’re tapping on the computer trying to figure out what’s going on,” said Whitney Boudreaux, Director of Marketing at Reveille Software when I recently spoke with her and Dave Gibson, Reveille Software COO. “Now people expect immediate.”

They also pointed out that this focus on user experience puts ECM in the spotlight. A recent AIIM whitepaper noted that a whopping 80% of the businesses surveyed consider ECM systems to be just as critical as their financial systems.

Like UX, ECM is having its day in the sun.

“It’s a transformation that has occurred in the past 2 to 3 years, where companies have made a transition from having documents stored everywhere in file systems. They’ve finally reigned in the chaos and fully embraced having all their enterprise content in a repository like Documentum,” Gibson said, “You can also trace the rise of the information worker who needs that information at their fingertips. It’s now acknowledged that Continue reading